In 2003 Theresa began her own business which focused on guiding Drs. with the start-up process through the first years of business to improving productivity and profitability which has been key to seeing their business flourish. Marketing, team training, treatment presentation and hygiene development are some of the areas she has successfully helped dental practices initiate and strengthen within their businesses.
Theresa joined PPC in 2002 and is the Consulting Partner for the firm. Prior to becoming a member of the team at PPC, she was a senior consultant for a national consulting company and successfully completed continuing education with Dale Carnegie. Her passion for helping others was an obvious complement to a career in the health care field.
In 2006 Theresa was sponsored into the Academy of Dental Management Consultants by Dr. Paul Homoly where she joined a field of members of distinction and has previously been of the Board of Directors. Theresa is also a member of AADOM–American Association of Dental Office Managers and an active member of SCN, Speaker Consulting Network since 2011. In addition to consulting, she writes, speaks and presents in webinar formats for many organizations.
One of the most gratifying areas of personal success has been assisting dental team members achieve their potential by changing the self images of young women from being job-oriented to career minded.
Theresa is also a highly regarded D1 collegiate, USAV and IHSA volleyball official. She loves spending time with her family and friends which frequently involve traveling.
Joy initially chose a career in dentistry because she enjoyed her work as a Dental Assistant more than the nighttime EMT job she had been working at the time. When a hygienist in her office suggested she consider dental hygiene, Joy embraced the opportunity. She earned her Associate of Applied Science from Prairie State College in 1998 and began her ongoing search for new ways to improve patient health and office efficiency.
With 3 years as a Dental Assistant, 2 as a Certified Orofacial Myologist, and 20 as a Registered Dental Hygienist, Joy understands the inner workings of a dental office as only an insider can. She finds it highly rewarding to bring her own experiences to help clients improve efficiency, operations, and their bottom line. Joy works hands-on with doctors and teams to help the office run more smoothly and effectively, while reducing stress and increasing positivity.
Joy was married in Las Vegas in 1995 and now has 3 mostly-grown children – 2 boys and a girl. When not helping clients, she loves to read and to travel, but only to warm destinations!