Team Communication

Dental Speaker

Great communication consists of verbal, non-verbal and written communication. The communication must sound as if every member is extending an identical message. From the initial phone call to the dismissal of the patient, every word, gesture, and written statement must emulate the mission and vision of the practice. Verbal skill training leads to team continuity, increase in treatment acceptance and learned success behavior.

Sharing the vision and expectation of every team member allows everyone clear definition for expectations.

Implementing effective communication between the Doctor, team and patients leads to a clarity. Clarity leads to increased production and profitability. Consistency leads to defined, measurable and repeatable results.

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Infographic | Taking Advantage of Your Unscheduled Dental Work

December 12, 2018

With the end of the year comes the mad dash to book unscheduled treatment before the clock strikes midnight and our patients' benefits vanish. Here are 3 steps to taking advantage of unscheduled treatment and unused dental benefits before the...

Infographic: 5 Ways to Conquer Patient Cancellations

December 8, 2018

Cancellations usually are not a problem this time of the year, but that doesn't mean we shouldn't be looking forward to the rest of the year when we know our patients' dedication to their oral health can begin to falter....