Team Communication

Dental Speaker

Great communication consists of verbal, non-verbal and written communication. The communication must sound as if every member is extending an identical message. From the initial phone call to the dismissal of the patient, every word, gesture, and written statement must emulate the mission and vision of the practice. Verbal skill training leads to team continuity, increase in treatment acceptance and learned success behavior.

Sharing the vision and expectation of every team member allows everyone clear definition for expectations.

Implementing effective communication between the Doctor, team and patients leads to a clarity. Clarity leads to increased production and profitability. Consistency leads to defined, measurable and repeatable results.

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Converting New Patient Calls during an Economic Downturn

March 23, 2020

By Beth Gaddis A lot of people are worried these days. That’s normal. The crazy stock market. Coronavirus. Travel changes. There’s a lot going on in the world. And let’s face it: that may mean fewer people will want, or...

The Pro’s Checklist to Selling A Dental Practice|Dental Consultant

December 17, 2019

As a Dental Consultant and Business Owner for over 16 years, nothing scares me more than a dental practice without a transition plan. So, when a new client informs me they have never even thought about selling their practice and...

Dental Consultant | Windows 7 is Dying––Is your practice prepared?

November 12, 2019

If you haven’t heard by now that support for Windows 7 is ending, you’ve likely been living under a rock. But, just in case that rock has sheltered you from being aware of the dangers that loom, here’s a quick...

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Dental Speaker | Think Before You Buy New Equipment

March 4, 2020

It’s inevitable. Eventually, your dental equipment will need to be replaced. Sometimes it is because newer technology has made your equipment obsolete. Purchasing new equipment is an investment that should be taken with caution and critical thinking. Here are a...