Team Communication

Dental Speaker

Great communication consists of verbal, non-verbal and written communication. The communication must sound as if every member is extending an identical message. From the initial phone call to the dismissal of the patient, every word, gesture, and written statement must emulate the mission and vision of the practice. Verbal skill training leads to team continuity, increase in treatment acceptance and learned success behavior.

Sharing the vision and expectation of every team member allows everyone clear definition for expectations.

Implementing effective communication between the Doctor, team and patients leads to a clarity. Clarity leads to increased production and profitability. Consistency leads to defined, measurable and repeatable results.

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Dental Consultant Blog

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Dental Consultant | Mitigating Missed Calls

October 21, 2019

One of the primary concerns of any dental practice is attracting new patients. An effective marketing campaign can help drive traffic to your website and get your phones ringing. However, what happens when the phone rings can have an even...

Dental Consultant | Dealing with Patient No-Shows
Dental Consultant | Dealing with Patient No-Shows

September 16, 2019

No-shows and same-day cancellations can take a toll on your practice’s monthly revenue. Patients with busy or complicated schedules may find it difficult to commit to an appointment months in advance. Here are six ideas to help you keep your calendar full and your patients on track.  1. Implement a wait list. By...